How to Add a Custom Sub-Domain

If you want to use your sub-domains for presenting "Video Pages" and "Review Pages," then you need to connect your subdomain with our system.

Here is how to follow:

1) Go to Settings > Under Connect Sub-Domain > click on Connect

2) Enter your preferred sub-domain. Note, this sub-domain MUST NOT exist for any other projects. It has to be a brand new sub-domain. Then, click on "Save"

3) Now, we reveal TWO cName records. You need to add them to your hosting server tied with the domain.

A) Here is how to add cName records into your cPanel

1) Once you log in, go to "Zone Editor"

2) Find your domain > click on +CNAME RECORD > then copy and paste BOTH records that we provided inside your Vidello account

Then, you must wait a while before changes are propagated and your subdomain is connected to your profile.

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B ) Here is how to add cName records into your GoDaddy account

1) In your GoDaddy> go to "Domain Portfolio" > search for your domain > and click on "Edit DNS"

2) Now, click on the button "Add More Records," which shows an option for another cName record > click on "Type" and choose "CNAME" in both rows > copy and paste both values from inside the Vidello account > click on "Save All Records."

Then, you must wait a while before changes are propagated and your subdomain is connected to your profile.

!!!NOTE FOR GODADDY CNAME RECORDS YOU DO NOT COPY THE ENTIRE DOMAIN NAME BUT JUST PART OF THE CNAME RECORDS BECAUSE OF GODADDY ADDS THE DOMAIN AUTOMATICALLY TO THE RECORDS!!!

Check out the example below: