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Settings

Check out how to reset password and how to manage your account or profiles...

  • How to Get a Video's URL

    How to get a video's URL:  1. Get the Embed Code 2. Look at the embed code, you will see a URL like this https://d2qo238vn4t4dk.cloudfront.net/videos/static/player/index.html?videoId=49u8eyuestt2bsd6c...

  • Managing Installations

    On the app's home page, click on Settings > Installations It shows how many installation slots you are currently using, as well as the operating systems of the computers you have the app on. *Standard...

  • Setting Up a Responder

    You have 3 options in using a responder: 1. Use Vidello's internal leads-collecting feature 2. Use custom HTML 3. Use integrations with Email Autoresponders Using Vidello's internal leads-collecting f...

  • How To Change Email Address

    To change your email address associated with your Vidello account, please, submit a ticket HERE Let us know about your current email address and the new one you wish to use!...

  • Switching Between Profiles

    Click on your current profile at the bottom left corner Select the profile you want to use from the menu...

  • Changing a Profile Name

    Go to Settings > Click on the Profile you want to rename Edit the profile name > Click on Save Changes...

  • How to Add a Custom Sub-Domain

    If you want to use your sub-domains for presenting Video Pages and Review Pages, then you need to connect your subdomain with our system. Here is how to follow: 1) Go to Settings > Under Connect Sub-D...

  • Creating a New Profile

    Go to Settings > click on New Profile Alternatively, you can click on your profile name at the bottom left corner Click on Create New...

  • How to Change Password

    To change your password, click Settings > write a new password > click Save...