This section provides answers to the most common questions members ask.
The dedicated Console of the Chrome browser is very useful for advanced users in debugging errors. But it's not just limited to advanced users. If you're having issues with your videos, you can acces...
VIDELLO uses CDN (Content Delivery Network) that allows the videos to be played or streamed faster by loading the video from a server closest to the viewers physical location. These are the CND server...
Web browsers are moving towards stricter autoplay policies. We’ve made a change to comply with the new browsers rules on autoplay. VIDELLO player now automatically detects if the browser doesn’t allow...
Any Video Converter is an amazing downloading and conversion toolkit supporting mutiple input video formats. But we strongly recommend using Handbrake to compress videos. It does a fantastic job of c...
VIDELLO videos are encoded in HLS (HTTP Live Streaming) format that allows it to be played in different browsers without the need for Flash. The result is improved and unrestricted performance. The VI...
VIDELLO uses HLS or HTTP Live Streaming, which has emerged as the standard in delivering videos. It needs less buffering and detects your viewers bandwidth capacity, adjusting the quality of the vi...