Start a conversation

FAQs

This section provides answers to the most commonly asked questions by members.

  • How does VIDELLO deliver videos?

    VIDELLO uses CDN (Content Delivery Network) that allows the videos to be played or streamed fastser by loading the video from a server closest to the viewers physical location. These are the CND serve...

  • Browser Rules on Autoplay

    Web browsers are moving towards stricter autoplay policies. We’ve made a change to comply with the new browsers rules on autoplay. VIDELLO player now automatically detects if the browser doesn’t allow...

  • Recommended Video Compressor, "Any Video Converter" or "Handbrake"?

    Any Video Converter  is an amazing downloading and conversion toolkit supporting mutiple input video formats. But we strongly recommend using Handbrake to compress videos. It does a fantastic job of c...

  • How VIDELLO videos are encoded?

    VIDELLO videos are encoded in HLS (HTTP Live Streaming) format that allows it to be played in different browser without the need for Flash. This results in a performance improvement and avoid restrict...

  • How VIDELLO videos are streamed?

    VIDELLO uses HLS or HTTP Live Streaming, which has emerged as the standard in delivering video.  It needs less buffering and detects  your viewers bandwidth capacity, adjusting  the quality of the vid...