Want to make changes to your payment method? Upgrade your plan? Or you got questions about your plan? We're here to help you .
Once we've migrated your account and updated your user dashboard, you need to add a new payment method to fully activate the account. 1) Log in to your Vidello account 2) Go to your Account 3) Click o...
Once your 7-day free trial expires, you need to activate your account to continue using Vidello. Our free trial has only one restriction: the Vidello logo appears on all your videos. However, once you...
Initial Subscription Purchase and Refund Requests If you have initially purchased a subscription from our platform and would like to request a refund please ensure your account meets the all the follo...
If you get the error message: The payment amount exceeds the maximum amount per payment it means that your primary fund source have reached its limit, or do not have enough balance. To resolve this is...
You will get this error when the preferred method of payment has not been set. Or when the card you added hasn't been confirmed. The solution: Link a bank account, or add a credit card or debit card 1...
Here's how to view your preapproved payment information: 1. Log into your PayPal account. 2. Click Profile near the top of the page. 3. Click Profile and Settings 4. Click Financial Information 5. Cli...
There are several reasons your payment won't go through or you're getting declined. If your credit or debit card was declined: Your card is expired — make sure your card billing address and expiration...
PayPal's security model in most cases can cause payments to halt. If you are getting the error message Error Code: 10417 - Your request could not be processed at this time the best solution would be ...
Each EU country may have different rules when buying services online. You only have to pay Value Added Tax (VAT) when purchasing online services. Here is a more detailed description of what the servic...